We’re excited to announce a powerful upgrade to your customer communication toolkit — WhatsApp Multi-Agent Support is now live!
This new feature allows multiple support agents to manage and respond to customer conversations through a single official WhatsApp number. No more juggling devices, sharing logins, or missing out on messages. Whether you’re running a small team or a large customer service department, this update makes it easier than ever to provide real-time, efficient, and collaborative support through one of the world’s most popular messaging apps.
With WhatsApp Multi-Agent Support, your team can:
- Respond to inquiries simultaneously without overlap
- Route messages based on departments or agent availability
- Monitor conversations for quality and performance
- Provide a seamless, branded experience from start to finish
This is a game-changer for businesses aiming to scale their WhatsApp presence and maintain customer satisfaction at every step. Whether you’re handling sales, support, or aftercare — your team is now fully equipped to handle it all in one centralized dashboard.
Ready to take your WhatsApp communication to the next level? Activate multi-agent support today and experience a smarter, more connected way to serve your customers.