Swadhin Khan

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From Bangladesh to the Global Tech Ecosystem

I started in 2014 with a cPanel install, a slow internet connection, and one client who paid me in tea and a story. Twelve years later, that one client has grown to 45,000 — and the company I started out of a bedroom (Diana Host Ltd) became Bangladesh’s first ICANN-accredited domain registrar.

Along the way: Director of Jielian Technologies Ltd, the country’s first BTCL-accredited telecom reseller. IPDC Entrepreneurship Award 2022. 40 Under 40 ICT. BASIS, APNIC, e-CAB.

I don’t share that history to impress you — I share it so you know the infrastructure I build for you is shaped by every one of those years.

  • 40 Under 40 ICT Award Winner
  • CEO — Diana Host Ltd.
  • Director — Jielian Technologies Ltd.
  • BTCL Accredited Reseller (First in Bangladesh)
  • BTRC Accredited A2P SMS Aggregator
  • BASIS Member • APNIC Member • e-CAB Member
  • cPanel
  • WHM
  • AWS
  • Cloudflare
  • Linux
  • Docker
  • Google Workspace
  • Amazon SES
  • WHMCS
  • MikroTik

Awards & Achievements

40 Under 40 Smart Bangladesh ICT Award 2023

Recognized as one of the top 40 young contributors driving the vision of Smart Bangladesh.

IPDC Entrepreneurship Award 2022

Awarded for outstanding innovation and entrepreneurial excellence in the hosting industry.

Bangladesh Youth Volunteer Award 2023

National recognition for contributions to technology, education, and digital development.

Best Tech CEO Award 2021

Recognized for leadership excellence and strategic impact in the technology sector.

Also served as Judge at BASIS National ICT Awards 2022, evaluating leading startups and technology innovations in Bangladesh.

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Technical Certifications

✓ cPanel Professional ✓ cPanel & WHM System Administrator I ✓ cPanel & WHM System Administrator II ✓ WHM Administration ✓ LiteSpeed ✓ Imunify360 ✓ JetBackup 5 ✓ SafeAdmin ✓ cPanel Partner Accreditation ✓ cPanel Sales Professional ✓ Certified B-MEET Professional ✓ Certified B-MEET Plus Professional

Professional Journey

Chief Executive Officer

Diana Host Ltd

Leading a team of 15+ professionals, managing 500+ client accounts and growing annual revenue by 200%. Specialized in enterprise hosting solutions and cloud infrastructure.

Key Achievements:

  • Leading a full-scale hosting and SaaS infrastructure company serving more than 45,000 clients worldwide
  • Managing end-to-end business strategy, operations, infrastructure architecture, and product development
  • Designed and implemented scalable hosting systems with WHMCS automation and performance optimization
  • Deployed advanced server security using Imunify360, firewall hardening, and real-time monitoring
  • Built and delivered eCommerce, corporate, and personal websites for local and international clients
  • Operating as BTRC Accredited A2P SMS Aggregator for bulk messaging services in Bangladesh
  • Managed investor relations, revenue growth targets, and long-term business scaling strategy
  • Own hardware and network equipment with fully production operation

Director

Jielian Technologies Ltd.

Managed enterprise-level hosting infrastructure, led migration projects for 100+ websites. Specialized in DNS optimization and SSL implementations.

Key Achievements:

  • Co-founded and serving as Director of Jielian Technologies Ltd., a technology and SIP solution telecom services
  • Achieved a historic milestone as the FIRST BTCL (Bangladesh Telecommunications Company Limited) accredited reseller the first company in Bangladesh to receive this official accreditation from the state-owned telecom provider
  • Overseeing strategic direction, business development, and technology operations
  • Expanding sip based telecom and digital service offerings through the BTCL reseller partnership to businesses and consumers

First BTCL Accredited Reseller in Bangladesh — Historic First in Bangladesh

Bangladesh Telecommunications Company Limited (BTCL) • Jielian Technologies Ltd.

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Jielian Technologies Ltd. is the FIRST company in Bangladesh to receive official BTCL Reseller Accreditation
  • BTCL is the state-owned national telecommunications company — Bangladesh's primary government telecom provider
  • Authorized to distribute and resell BTCL's full portfolio of telecom and connectivity services
  • Enables businesses and consumers to access government-backed telecom services through a certified private channel

BTRC Accredited A2P SMS Aggregator

Bangladesh Telecommunication Regulatory Commission (BTRC) • Diana Host Ltd.

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Diana Host Ltd. is officially accredited as an A2P SMS Aggregator by BTRC
  • Licensed to operate bulk SMS and Application-to-Person messaging services in Bangladesh
  • Acts as a certified connector between businesses and telecom carriers for commercial messaging

Head of Operations

Innovadeus Pvt. Ltd.

Supervised technical support team of 8 members, specialized in DNS configuration and SSL implementations. Achieved 98% customer satisfaction rating.

 

Key Achievements:

  • Worked with Bangladesh's first ICANN accredited domain registrar
  • Contributed to achieving more than 100,000 domain sales within one year
  • Managed daily operations, IT services, and cross-functional team performance
  • Led marketing, sales, and customer support departments for service delivery excellence
  • Developed automation systems to streamline domain management and improve service speed

Domain, Hosting, Server, WHMCS, Email and SSL Expert

Upwork — TOP RATED

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Achieved and maintained Top Rated status on Upwork — awarded to the top 10% of talent on the platform
  • Delivering premium technical services to international clients across hosting and infrastructure domains
  • Consistently top-rated for technical depth, problem-solving, communication, and delivery quality

Domain, Hosting, Server, WHMCS, Email and SSL Expert

Fiverr

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Providing expert consultation and implementation services to global clients since 2014
  • Specialized in domain setup, hosting configuration, WHMCS customization, and email system deployment

Customer Service Executive

Genex Infosys Ltd.

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Managed contact center operations and maintained high-quality client communication
  • Ensured service excellence through QA standards and performance benchmarks

Call Center Agent

SSL Wireless (Service Solution Pvt. Ltd.)

Started career in web hosting, learned cPanel/WHM administration and server management. Handled 50+ client accounts daily.

Key Achievements:

  • Conducted outbound communication and managed customer data collection
  • Assisted in pricing assessments and service eligibility processes

Leadership, Mentorship & Community Impact

Contributing to Bangladesh’s digital ecosystem through mentorship, industry leadership, and internet governance initiatives.

BASIS Leadership

Co-Chair — BASIS Web Services Committee

Led initiatives within Bangladesh’s national software trade body.

Mentor

Mentor — NASA Space Apps Challenge

Mentoring technology and innovation teams across Bangladesh.

Internet Governance

Fellow — Bangladesh School of Internet Governance (bdSIG)

Contributed to internet governance and digital policy discussions.

Community Founder

Founder — Youth In Digital Awareness (YDA)

Digital literacy and entrepreneurship awareness initiative.

Speaking Engagements

Speaking & Public Engagements

Invited speaker, panelist, and mentor at national and international technology, internet governance, and digital entrepreneurship platforms.

Industry Conferences & Summits

Speaker at major ICT, hosting, and digital business conferences across Bangladesh.

International Engagements

Speaker at Global Digital Forum (Russia) and participant in international ICT delegations and cross-border technology programs.

Community & Academic Platforms

Guest speaker at universities, startup programs, and digital entrepreneurship workshops.

Industry & Policy Platforms

Panelist and speaker at events organized by BASIS, e-CAB, and internet governance forums including bdSIG.

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Products & Platforms Built

 A complete ecosystem of infrastructure, SaaS, and digital solutions built to power businesses at scale.

Infrastructure & Hosting

Diana Host Ltd.

45,000+ clients globally

SSL Certificate BD

SSL provisioning service

Jongly Web Services

Infrastructure solutions

Telecom & Communication

Jielian Technologies Ltd.

BTCL-accredited telecom reseller

WaCloud

WhatsApp API automation

SESEmail

Email delivery via Amazon SES

SaaS & Automation

OrderPulse

eCommerce automation

MailClean

Email verification

Sendtic

Email automation

Migracy

Email migration

WHMCS Hero

WHMCS tools

Business Systems

SwadhinPOS

POS system

BDCourier

39,000+ merchants

SynthiaSoft

Software solutions

Plugins & Tools

FraudBlocker

Fraud prevention plugin

Print Bangla News

News layout plugin

Social Share Watermark

Image watermark tool

Corona Results Bangladesh

Used by 1M+ sites

News PhotoCard Pro

Social image generator

Let's Work Together

Ready to take your digital infrastructure to the next level? Schedule a free consultation to discuss your needs and how I can help.

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