UpworkTop Rated
100%Job Success
- 5.0
- Average rating
- Top 10%
- Global talent
- 2020—now
- Public record
Domain, hosting, server, WHMCS, email and SSL work for clients across multiple countries.
Entrepreneur · Educator · Builder
Clarity, built
for action.
Products, businesses and learning shaped by real experience in technology, entrepreneurship and community.
Current focus
SaaS founder, digital infrastructure builder and practical educator.
12+years of hands-on work
189k+businesses supported
Top Ratedon Upwork since 2020
Level 2Fiverr freelancer since 2014
5.4k+learners reached
Verified freelance track record
Top Rated on Upwork since 2020.
International clients can review the work, ratings and delivery history before starting a conversation. The evidence stays public.
Start with what matters now
Choose your next step.
Make the next decision with context.
I bring product, operations, infrastructure and customer experience into the same conversation so the next move is practical, not theoretical.
- Business and product clarity
- Technology and vendor trade-offs
- A focused route from idea to execution
Where experience becomes useful
Six ways I help people move forward.
Each path begins with the real problem and ends with understanding your team can keep.
Explore services
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Technical consulting
Connect business goals, customer experience and technology choices before committing resources.
Web hosting
Reliable infrastructure, performance, backups and ownership designed around the actual workload.
Domain Services
DNS, launches, security reviews, care, research and domain-investor outreach under one specialist service hub.
SSL and security
Protect access, reduce weak defaults and create a recovery path before an incident.
Website migration
Move files, data, DNS and customer journeys through a staged, verifiable cutover.
Emergency support
Evidence-led triage, containment and recovery when website or infrastructure problems become urgent.
Professional journey
Built from the front line.
2012—today
Support taught me to listen. Operations taught me to systemize. Ownership taught me to think long term.
Explore the complete journey
- 2012—2014
Customer operations
SSL Wireless and Genex Infosys—communication, service quality and the discipline of solving real customer problems.
- 2014—present
Fiverr Level 2 freelancer
Independent hosting, domain, server, email and SSL delivery for local and international clients since 2014.
- 2017—2020
Head of Operations
Innovadeus—technical support, domain operations, process and cross-functional team performance.
- 2018—present
Founder and CEO, DianaHost
Business strategy, infrastructure, products, customer experience and a team building dependable digital services.
- 2026—present
Stripe Community Builder · Dhaka
An independent community role connecting founders, developers and product teams around practical learning, global payments and responsible growth. View verified record ↗
A calmer way to make progress
Clarity before complexity.
Listen for the real problem
We begin with context, constraints and the outcome that actually matters—not a pre-selected tool.
Make the choices visible
Trade-offs become clear, risks are named and the next decision feels understandable.
Build with shared ownership
The result should work reliably and leave you with more confidence, not more dependence.
Built in the real world
Selected ventures, tested through ownership.
Operator perspective
Reliability, cost, customer trust and team capacity all matter at the same time.
Founder and CEO · Since 2018
DianaHost
Hosting, domains, email and cloud infrastructure for growing businesses.
↗ Co-FounderJielian Technologies
Dedicated, GPU, storage and custom server infrastructure.
↗ Co-FounderNamely
Automated .bd and বাংলা domain registration with local support.
↗ Co-FounderMaster Academy
Bangla-first learning for creative, technical and practical skills.
↗ Product studioGlobyn
Focused SaaS products and WordPress plugins for recurring business work.
↗ Co-FounderWACloud
WhatsApp messaging, notifications and automation for business operations.
↗Regulated infrastructure experience
Trust built beyond the interface.
My work spans regulated messaging, Bangladesh’s national domain ecosystem and registrar operations at global internet scale.
See the verified contextBTRC Accredited A2P SMS Aggregator
Licensed messaging infrastructure connecting businesses with telecom carriers across Bangladesh.
Bangladesh’s first BTCL-accredited .BD domain reseller
A historic first that makes national domains easier to register through an accredited local platform.
Operations at Bangladesh’s first ICANN-accredited registrar
Hands-on leadership across registrar operations, domain systems and international-scale delivery.
Public evidence
Proof should be easy to check.
Professional affiliationsConnected to the institutions shaping Bangladesh’s technology and internet ecosystem.
- BASIS
- APNIC
- BDIX
- e-CAB
- BDHPA
- JCI
“Even when faced with problems, Swadhin was fast to communicate, give alternatives and explain risks. Very professional.”
- 2021Best Tech CEO Award
- 2022IPDC Entrepreneurship Award
- 202340 Under 40 Smart Bangladesh ICT Award
Production toolkit
The systems behind the work.
I use proven infrastructure and automation tools—not novelty for its own sake. The goal is reliable delivery your team can understand and keep.
Infrastructure
- cPanel / WHM
- AWS
- DigitalOcean
- Cloudflare
- Linux
Security & recovery
- Imunify360
- JetBackup
- SSL
- WAF
- Monitoring
Email & DNS
- Amazon SES
- Google Workspace
- SPF / DKIM / DMARC
- DNSSEC
- Route 53
Automation
- WHMCS
- Docker
- GitHub Actions
- APIs
- Workflow automation
Learn from experience
Clear lessons for independent progress.
Book
Hidden Income Source
A practical introduction to building digital assets that can create value beyond active hours.
Read the first chapter ↗
Understand the system, not only the steps.
Learn hosting, security and digital business from someone who runs the systems he teaches.
Explore courses ↗Useful ideas from work in progress.
Short explanations on entrepreneurship, technology, operations and personal growth.
Read the blog ↗Knowledge grows when it moves
Build alone less often.
The best lesson from experience is the one another person can use. I share the wins, the trade-offs and the difficult parts so progress feels possible—not mysterious.
The person behind the work
Technical depth. Human language.
I believe expertise should make things clearer, not make people feel smaller.
For more than a decade, I have built businesses, solved infrastructure problems, taught practical skills and helped communities grow. The work changes, but the purpose stays consistent: share what I learn so other people can move with more confidence.
“Experience becomes more valuable when it helps someone else move forward.”Read my story
